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Order tracking / KERNODECK

The status you need, at every step of your order.

Tracking distinguishes the order, its payment and the preparation of the resource. Check the relevant record to know what is complete and what action may be needed.

Order recorded: your configuration is saved

The record brings together the chosen GPU, the duration, the number of lots, the preparation and the USD total. You can review this information before payment. The order reference lets you find the same context in your account and in a support request.

If the record is awaiting payment, open the payment methods offered. For a rental, a sufficient USD balance can also be used. The status shown corresponds to this specific order, not to the other records in your account.

Intent and reporting: tracking a payment in progress

The intent shows the asset, the network, the address, the exact amount and the deadline. After your transfer, “I have paid” records the report. The message “Payment reported. Verification pending.” confirms this action and remains available after reloading.

Reporting and payment confirmation are two different states. If an intent has expired, its history helps you find the previous details. If a transfer has already been sent, check this record before making another one.

Payment confirmed: check the preparation

Once the payment is confirmed, the order appears as paid. The preparation then indicates the progress of provisioning. A completed commercial step does not mean that your program has started running.

To track your own application, keep the launch events and outputs in your tools. If a step of the record appears stuck, open a request quoting its reference, the visible status and the time of your last action.